Troubleshooting
Fix common issues quickly!
- My Child’s Customized Monster is Not Displaying Correctly
- How Do I Remove a Previous Class/Teacher From My Account?
- Sounds Aren’t Working on Video Posts
- I Can't Log Into My Account
- Cannot Create a New Parent Account
- Parent Code Does Not Work
- Cannot Read Messages From Teacher
- Not Seeing Notifications When Teacher Sends a Message
- Not Receiving Friday Student Reports
- My Child’s Report is Blank