Troubleshooting
Fix common issues quickly!
- I Can't Log Into My Account
- My Password Reset Email Is Not Going Through
- Sounds Are Not Working
- Delete Accidental Award
- Student Cannot Log Into Account - View Student Username and Generate Password
- Student Code Has Already Been Redeemed
- Points or students have disappeared
- Sync Phone/Tablet with Computer
- Skills Are Not Saving
- My Device is Incompatible with the App
- Seeing Duplicate School Listings