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The Basics
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How to Report a Message Sent to you on ClassDojo (for Families)
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Blocking Another Family from Messaging you
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Community Guidelines for ClassDojo Messaging
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Messaging FAQ for Families
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Dojo Islands (Beta) FAQ for Families
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Create a Parent Account
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Compatible Browsers and Devices for ClassDojo
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View Your Child’s Point Report
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Translate Messages and Story Posts
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How to Report a Message Sent to you on ClassDojo (for Families)
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Connect
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How Do I Connect to My Child's Class?
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Connecting to Your Child's Class via a Parent Code
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Connecting to Your Child's Class via Text Invite
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Connecting to Your Child's Class via Email Invite
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Connecting to Your Child's Class via a Class Link
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Connecting to Your Child's Class via a School Link
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Request to Connect to Your Child's Teacher
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Adding Multiple Students or Classes to a Parent Account
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Delete a Pending Connection
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How Do I Connect to My Child's Class?
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Account Management
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Student Accounts
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Troubleshooting
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My Child’s Customized Monster is Not Displaying Correctly
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Remove a Previous Class/Teacher From My Account
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Sounds Are Not Working on Video Posts
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I Cannot Log Into My Account
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I Cannot Create a New Parent Account
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Parent Code Does Not Work
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I'm Not Receiving Notifications to my Email or Device
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I Can't See My Child's Report
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My Child’s Customized Monster is Not Displaying Correctly
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ClassDojo Plus
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How to Cancel your ClassDojo Plus Subscription
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How Can I Share my ClassDojo Plus Subscription?
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Add Additional Children to Your ClassDojo Plus Account
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Use Rewards to Redeem Home Points in ClassDojo Plus
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Delete a Point Given at Home
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Edit or Delete Skills at Home with ClassDojo Plus
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Add New Skills for Points at Home with ClassDojo Plus
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Give Points at Home with ClassDojo Plus
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Can I Get a Refund for My ClassDojo Plus Subscription?
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How do Read Statuses and Urgent Messages work?
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ClassDojo Plus FAQ
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How to Cancel your ClassDojo Plus Subscription