Download and Print Message History

Web, iOS, Android

From the Web

Families can easily download their message history with any teacher they have ever exchanged messages with using the ClassDojo website. Here's how:

  1. Log into your parent account on the ClassDojo website
  2. Click on your profile icon in the upper right corner of the screen Screen_Shot_2021-10-05_at_1.11.26_PM.png
  3. Click on "Account Settings"
  4. Scroll down, and under the "Messaging" heading, click "Download" next to "Message history"Message history.png
  5. You will see a banner that reads, "Request received. We'll email you when your messages are ready to download."Message history 2.png
  6. An email will be sent to the email address associated with your account that contains a zip file with your message history.

Please note:

  • The email is not sent instantly. It can take several minutes to prepare and be sent to you.
  • This will be a .txt file so you will need a program that can open .txt files in order to access this.
  • If there were any teacher-deleted messages, these will not be available within your downloaded .txt file.

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Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at parents@classdojo.com  

iOS 

Downloading and printing your message history is easy on the website! This feature is not currently available on the ClassDojo iOS app.

Android

Downloading and printing your message history is easy on the website! This feature is not currently available on the ClassDojo Android app.

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