Web, iOS, Android
From the Web
If you are a parent using only the ClassDojo website and not the app, you will receive email notifications.
You will be notified via email:
- When you receive a private message from your child’s teacher
- When there is a new Class Story or School Story post
- When your child’s teacher has approved a new Portfolio post
- When a teacher has scheduled reminders for Class or School Events
- When your child’s teacher has returned a new Portfolio post as a draft.
If you no longer want email notifications, you can download the ClassDojo app to receive push notifications instead. You can also click “unsubscribe” at the bottom of any ClassDojo notification email to remove yourself from all future email notifications (you will still receive marketing and other types of emails unless you unsubscribe from that group as well).
If you check these things and are still having an issue, please reach out to us at parents@classdojo.com so we can investigate the issue further!
Can't find what you're looking for? Check out our video tutorials and webinars here!
Still have questions? Get in touch! Email us at parents@classdojo.com
iOS
When you download the ClassDojo app, you will have the option to enable push notifications for the app. As long as you remain logged into your ClassDojo account and have enabled push notifications, you will receive notifications on your device.
You will be sent a push notification:
- When you receive a private message from your child’s teacher
- When there is a new Class Story or School Story post
- When your child’s teacher has approved a new Portfolio post
- When a teacher has scheduled reminders for Class or School Events
You can enable or disable notifications in your device settings (please note this is not in the ClassDojo app but rather in your device’s app settings).
If you are not receiving push notifications on your device, we would suggest making sure that you are logged into your account on the app, running the latest version of our app, and that your notifications for ClassDojo are fully enabled.
If you check these things and are still having an issue, please reach out to us at parents@classdojo.com and we can investigate with you!
Can't find what you're looking for? Check out our video tutorials and webinars here!
Still have questions? Get in touch! Email us at parents@classdojo.com
Android
When you download the ClassDojo app, you will have the option to enable push notifications for the app. As long as you remain logged into your ClassDojo account and have enabled push notifications, you will receive notifications on your device.
You will be sent a push notification:
- When you receive a private message from your child’s teacher
- When there is a new Class Story or School Story post
- When your child’s teacher has approved a new Portfolio post
- When a teacher has scheduled reminders for Class or School Events
You can enable or disable notifications in your device settings (please note this is not in the ClassDojo app but rather in your device’s app settings).
If you are not receiving push notifications on your device, we would suggest making sure that you are logged into your account on the app, running the latest version of our app, and that your notifications for ClassDojo are fully enabled.
If you check these things and are still having an issue, please reach out to us at parents@classdojo.com and we can investigate with you!
Can't find what you're looking for? Check out our video tutorials and webinars here!
Still have questions? Get in touch! Email us at parents@classdojo.com