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What Do Families See When They Access Their Parent Accounts?

Web, iOS, Android

From the Web

Curious to see what ClassDojo looks like for families? Take a peek inside with this short video.

When a parent logs into their account via the web, they can do any of the following:

  1. View, like, and/or comment on any Class Story, School Story, or Portfolio posts in their newsfeed (Please note:You can learn more about how to moderate comments on posts here)
  2. View their student’s Reports up to two weeks ago
  3. View and respond to Messages exchanged with teachers (Please note:If you have your Quiet Hours set when a parent views their Messages, they will automatically see this notification: “It is [teacher]'s quiet hours. They may not respond to your messages until later.” You can learn more about Quiet Hours here)
  4. Add a new student to their account
  5. Update their Account Settings, which includes their basic information, login details, and language preference

If a parent is having an issue with any of these account features, please have them reach out to us directly at hello@classdojo.com so we can best assist them!

 

iOS

Curious to see what ClassDojo looks like for families? Take a peek inside with this short video.

When a parent logs into their account via the iOS app, they can do any of the following:

  1. View, like, and/or comment on any Class Story, School Story, or Portfolio posts in their newsfeed (Please note:You can learn more about how to moderate comments on posts here)
  2. View their student’s daily or weekly Report
  3. Set up their student’s account by providing consent for them to use it, allowing them to access their student’s account via an in-app QR code or the device itself (Please note:You can learn more about getting consent from parents here)
  4. View and respond to Messages exchanged with teachers (Please note:If you have your Quiet Hours set when a parent views their Messages, they will automatically see this notification: “[Teacher] is away and may not reply until later :)” You can learn more about Quiet Hours here)
  5. Add a new student to their account
  6. Update their Account Settings, which includes their basic information, login details, and language preference

If a parent is having an issue with any of these account features, please have them reach out to us directly at hello@classdojo.com so we can best assist them!

Android 

Curious to see what ClassDojo looks like for families? Take a peek inside with this short video.

When a parent logs into their account via the Android app, they can do any of the following:

  1. View, like, and/or comment on any Class Story, School Story, or Portfolio posts in their newsfeed (Please note: You can learn more about how to moderate comments on posts here)
  2. View their student’s daily or weekly Report
  3. Set up their student’s account by providing consent for them to use it, allowing them to access their student’s account via an in-app QR code or the device itself (Please note: You can learn more about getting consent from parents here)
  4. View and respond to Messages exchanged with teachers (Please note: If you have your Quiet Hours set when a parent views their Messages, they will automatically see this notification: “[Teacher] is away and may not reply until later :)” You can learn more about Quiet Hours here)
  5. Add a new student to their account
  6. Update their Account Settings, which includes their basic information, login details, and language preference

If a parent is having an issue with any of these account features, please have them reach out to us directly at hello@classdojo.com so we can best assist them!

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