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How to Cancel your Subscription

iOS, Android, Web

iOS

If you subscribed to Beyond School via Apple iTunes, your subscription is managed by Apple iTunes and will need to be canceled through the subscription plan on your iOS device. If you have any issues, please reach out to us at beyondschool@classdojo.com

To cancel your subscription, please follow these steps:

  1. Go to “Settings” on your iPhone or iPad. Scroll down and tap on “iTunes & App Store.”
  2. Tap your Apple ID at the top of the screen, then tap “View Apple ID”. You might need to sign in with your Apple ID. Cancel.2.png
  3. Scroll down and tap on “Subscriptions.”Cancel.3.png
  4. Here you’ll see your active subscriptions. Tap on “ClassDojo”.Cancel.4.png
  5. Here, you can manage your subscription to ClassDojo Beyond School. Tap “Cancel Subscription” to cancel your subscription.Cancel.5.png
  6. Confirm your cancellation on the pop-up.Cancel.6.png

Please Note:

  • Deleting your ClassDojo parent account will NOT cancel your Beyond School Subscription. 
  • Your Apple iTunes account will be charged 24 hours prior to the end of the current subscription period. 
  • Subscription features will remain in your account until the end of the current paid period after canceling.

Android

If you subscribed to Beyond School via Google Play, your subscription is managed by Google Play and will need to be canceled through the subscription plan on your Android device. If you have any issues, please reach out to us at beyondschool@classdojo.com

To cancel your subscription, please follow these steps:

  1. On your Android phone or tablet, open the Google Play Store
  2. Sign into your Google account
  3. Tap the three lined menu bar and select "Subscriptions" 
  4. Select "ClassDojo"
  5. Tap "Cancel subscription"
  6. Follow the instructions to confirm cancellation

Please Note:

  • Deleting your ClassDojo parent account will NOT cancel your Beyond School Subscription. 
  • Your Google Play account will be charged 24 hours prior to the end of the current subscription period. 
  • Subscription features will remain in your account until the end of the current paid period after canceling.

From the Web

If you subscribed to Beyond School via an email or through the ClassDojo website you can cancel on the website at http://home.classdojo.com/#/subscription. Just use your ClassDojo login and follow the steps to cancel.

Please Note:

  • Deleting your ClassDojo parent account will NOT cancel your Beyond School Subscription.
  • Your account will be charged 24 hours prior to the end of the current subscription period. 
  • Subscription features will remain in your account until the end of the current paid period after canceling.
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