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How to Cancel your ClassDojo Plus Subscription

iOS, Android, Web

iOS

If you subscribed to ClassDojo Plus via Apple iTunes, your subscription is managed by Apple and will need to be canceled through the subscription plan on your iOS device. 

To cancel your subscription, please follow these steps:

  1. Go to “Settings” on your iPhone or iPad
  2. Tap your name
  3. Select “Subscriptions”
  4. Here you’ll see your active subscriptions. Tap on “ClassDojo”
  5. Tap “Cancel Subscription”
  6. Confirm your cancellation on the pop-up

Please Note:

  • Deleting your ClassDojo parent account will NOT cancel your ClassDojo Plus Subscription. 
  • Your Apple iTunes account will be charged 24 hours prior to the end of the current subscription period. 
  • Subscription features will remain in your account until the end of the current paid period after canceling.

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Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at plus@classdojo.com  

Android

If you subscribed to ClassDojo Plus via Google Play, your subscription is managed by Google Play and will need to be canceled through the subscription plan on your Android device.

To cancel your subscription, please follow these steps:

  1. On your Android phone or tablet, open the Google Play Store
  2. Sign into your Google account
  3. Tap the three-lined menu bar and select "Subscriptions" 
  4. Select "ClassDojo"
  5. Tap "Cancel subscription"
  6. Follow the feedback prompts, then confirm your cancellation on the pop-up

Please Note:

  • Deleting your ClassDojo parent account will NOT cancel your ClassDojo Plus Subscription. 
  • Your Google Play account will be charged 24 hours before the end of the current subscription period. 
  • Subscription features will remain in your account until the end of the current paid period after canceling.

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Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at plus@classdojo.com  

From the Web

If you subscribed to ClassDojo Plus via email or through the ClassDojo website you can cancel on the website at http://home.classdojo.com/#/subscription.

Just use your ClassDojo login and follow the steps to cancel.

Please Note:

  • Deleting your ClassDojo parent account will NOT cancel your ClassDojo Plus Subscription.
  • Your account will be charged 24 hours prior to the end of the current subscription period. 
  • Subscription features will remain in your account until the end of the current paid period after canceling.

Page_1.png

Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at plus@classdojo.com  

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