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Why do parents need to give permissions to student accounts?

Web, iOS, Android

From the Web

As an industry leader in keeping student data private and secure, we constantly audit our site to ensure that we use the very best security and privacy practices. We want to ensure that no matter what, every child under the age of 13 has parental consent to create an online student account (in the US, this falls under COPPA).

This means that even if a parent has signed up for a parent account, they still need to take the extra step to approve their student having a separate account.

There are two ways to quickly approve a student account.

From a student account:

  1. Click on the link that says "Update parent email address"
  2. Enter the parent email address
  3. Once parents receive this email, they can click on the link and confirm their approval

From a parent account:

This is the easiest way to verify an account, and is highly recommended.

  1. Click on the student report you wish to approve
  2. Click on the green "Confirm Your Child's Account" button at the top of the page
  3. A pop up will appear that will allow you to confirm the student account
  4. Students will then have full access to all information within their accounts

This feature is not currently available on the app. Please use the website for this feature.

This feature is not currently available on the app. Please use the website for this feature.

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