There are two common reasons why you may not be able to create a new parent account:
If you’ve already created a parent or teacher account using an email address, you will need to choose a different email address for your new account.
Invalid Parent Code
Parent codes are 7-9 digits and start with the letter “P.” If yours does not match this formula, please reach out to your student’s teacher to request the code again.
Please ensure that you are trying to register for a parent account with a parent code by following these instructions or that you have been invited via email by your child's teacher.