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Cannot Create a New Parent Account

There are two common reasons why you may not be able to create a new Parent Account:

    1. You're already registered with the same email address for a teacher or parent account, and you're using the app.  
    2. You're entering an incorrect parent code, or you're entering a student code

Parent codes are 7-9 digits and start with the letter “P.” Student codes are 7-9 digits and start with the letter “S.”

If you'd like us to delete an existing account or you're having trouble with your code, please submit a request here.

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