There are two common reasons why a Parent Code may not work:
First, make sure that you're entering a valid Parent Code. Parent Codes start with a “P" and are 7-9 digits. If your code does not match this formula, please contact your student’s teacher for the correct code.
Second, make sure you're entering your Parent Code in the correct sign in page here
If the code does not work still, please contact us. Be sure to include your parent code, your teacher’s email, and a screenshot of the error message you're getting when you email us at hello@classdojo.com! We're happy to help you get connected to your student’s class!
Comments