If your parent code is not working, it might be that it is not a valid code.
Parent codes start with a “P" and are 7-9 digits. If your code does not match this formula, please contact your child’s teacher for the correct code. For security reasons, only your child's teacher is able to provide you with a code to connect to their class.
If the code does follow the correct formula and it is still not connecting you to your child's class, please contact us at firstname.lastname@example.org. Be sure to include your parent code, your teacher’s name, and the name of the child the code should connect you with in the email.
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