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Parent Code Does Not Work

If your parent code is not working, it might be that it is not a valid code. 

Parent codes start with a “P" and are 7-9 digits. If your code does not match this formula, please contact your child’s teacher for the correct code. For security reasons, only your child's teacher is able to provide you with a code to connect to their class. 

If the code does follow the correct formula and it is still not connecting you to your child's class, please contact us at hello@classdojo.com. Be sure to include your parent code, your teacher’s name, and the name of the child the code should connect you with in the email. 

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Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at hello@classdojo.com 

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