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Not seeing notifications when teacher sends a message

iOS, Android, Email

iOS

When a teacher sends a message, parents will receive a notification either by email or as a push notification from the ClassDojo app. We recommend parents download the ClassDojo app as it's the simplest way to stay in touch with teachers.

When you download the app, you'll get push notifications of messages, instead of emails. In order to ensure that you're able to get push notifications, you need to have notifications enabled on your device.

    1. Go to Settings >> Notification Center
    2. Find the ClassDojo app, and make sure push notifications are enabled

Android

When a teacher sends a message, parents will receive a notification either by email or as a push notification from the ClassDojo app. We recommend parents download the ClassDojo app as it's the simplest way to stay in touch with teachers.

When you download the app, you'll get push notifications of messages, instead of emails. In order to ensure that you're able to get push notifications, you need to have notifications enabled on your device.

    1. Go to Settings >> Application Manager
    2. Find the ClassDojo app, and tick the Show Notifications box
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