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Not Receiving Friday Student Reports

If you're connected to your child's teacher on ClassDojo, then you will receive an email reminder of your student's Report for the week.

If you have not been receiving these emails on Fridays, it likely means you have either been unsubscribed from the mailing list, the email ended up in your Spam inbox (or another separate inbox, such as Promotions or Social), or that your student hasn't gotten points for the week (you'll only get report reminders on weeks that your student has received points). You may also want to double check that the email address on your account is correct, and that your email provider isn't set to block our mail.

Keep in mind that the email is simply a reminder, and you can always view your child's Report by logging in on the website, or on the iOS/Android app.

If you have any questions on this, please drop us a line at hello@classdojo.com

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