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Change the Email Address for Your Parent Account

Web, iOS, Android

From the Web

  1. Click on your icon in the upper right corner of your screen

  2. Click on "Account Settings"

  3. Under "Login details," edit your email address

  4. Scroll down to the bottom of the pop-up box and click "Save changes" before exiting

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iOS

  1. Log into your parent account with your email address and selected password
  2. Tap on the gear button in the upper right corner of the screen and select "Account"Updated_Helpdesk_article_images__196.png
  3. Tap on “Edit”
  4. Tap on your email address, delete the existing address, and type your new email address
  5. Tap on “Save           
  6. Tap the back arrow in the upper left corner of the screen to go back to your accountUpdated_Helpdesk_article_images__197.png

Android

  1. Log into your parent account with your email address and selected password
  2. Tap on the 3 dot button in the upper right corner of the screen and select "Account"  Updated_Helpdesk_article_images__194.jpg           
  3. Tap on your email address, delete the existing address, and type your new email address into the pop up box
  4. Tap the blue "Change" button to save any changes made               
  5. Tap the white arrow in the upper left corner of the screen to go back to your accountUpdated_Helpdesk_article_images__195.jpg
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