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Reset a Lost or Forgotten Password

Web, iOS, Android

From the Web

Forgot your ClassDojo parent account password? No worries! You can reset your password by following these instructions:

    1. Go to https://home.classdojo.com/forgot
    2. Enter your login email address
    3. Check your email for a link to reset your password. If you don't get it right away, check your spam folder.

If you submitted a password reset and aren't getting the email, and the email isn't in your spam or junk folder, please contact us at hello@classdojo.com for support.

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iOS

Forgot your ClassDojo parent account password? No worries! You can reset your password using our Forgot Password feature.

  1. Open the ClassDojo app, select “I’m a parent,” then “I have an account”
  2. Click on "Forgot your password?"Updated_Helpdesk_article_images__128.png
  3. Enter your email address and press "Recover password"
  4. Check your email for a link to reset your password. If you don't get it right away, check your spam or junk folder
  5. Click on the “Reset Password” link
  6. Enter the password you'd like to use and submit

If you submit a password reset and aren't getting the email, and the email isn't in your spam or junk folder, please contact us at hello@classdojo.com for support.

Android

Forgot your ClassDojo parent account password? No worries! You can reset your password using our Forgot Password feature.

  1. Open the ClassDojo app, select “I’m a parent,” then “I have an account”

  2. Click on "Forgot your password?"Updated_Helpdesk_article_images__192.jpg

  3. Enter the email address associated with your parent account and tap the blue "Recover password" button

  4. Check your email for a link to reset your password. If you don't get it right away, check your spam or junk folder

  5. Click on the “Reset password” link

  6. Enter the password you'd like to use and submit

If you submit a password reset and aren't getting the email, and the email isn't in your spam or junk folder, please contact us at hello@classdojo.com for support.

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