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Reset a Lost or Forgotten Password

Web, iOS, Android

From the Web

Forgot your ClassDojo parent account password? No worries! You can reset your password by following these instructions:

    1. Go to https://home.classdojo.com/forgot 
    2. Enter your account email address and press "Reset password" Updated_Helpdesk_article_images__62.jpeg
    3. Check your email for a link to reset your password 
    4. Click on the “Reset password” buttonScreen_Shot_2022-07-20_at_3.20.51_PM.png
    5. Enter the password you'd like to use and click "Change password" _Web__Reset_a_Lost_or_Forgotten_Password_Step_5.png

If you submitted a password reset and are not getting the email, please check your spam or junk folder. 

Page_1.png

Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at parents@classdojo.com

 

iOS

Forgot your ClassDojo parent account password? No worries! You can reset your password using our Forgot Password feature.

  1. Open the ClassDojo app, select “I’m a parent,” then “I have an account”
  2. Tap on "Forgot your password?"                                Updated_Helpdesk_article_images__128.png
  3. Enter your email address and press "Recover password"Screen_Shot_2022-07-20_at_3.26.58_PM.png 
  4. Check your email for a link to reset your password
  5. Select the “Reset password” button

Screenshot_20220721-023319_Gmail.jpg

6. Enter the password you'd like to use and select "Change password" _iOS__Reset_Password_Step_6.PNG

If you submitted a password reset and are not getting the email, please check your spam or junk folder.

Page_1.png

Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at parents@classdojo.com

Android

Forgot your ClassDojo parent account password? No worries! You can reset your password using our Forgot Password feature.

  1. Open the ClassDojo app, select “I’m a parent,” then “I have an account”
  2. Tap on "Forgot your password?"                     
    7-Forgot_Password.png
  3. Enter the email address associated with your parent account and tap the blue "Recover password" button.                                                            Screenshot_20220721-023231_ClassDojo.jpg

  4. Check your email for a link to reset your password. If you don't get it right away, check your spam or junk folder.

  5. Select the “Reset password” link.                                  Screenshot_20220721-023319_Gmail.jpg

  6. Enter the password you'd like to use and submit. Screenshot_20220721-023327_Chrome.jpg

If you submitted a password reset and are not getting the email, please check your spam or junk folder. 

Page_1.png

Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at parents@classdojo.com

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