How to Report a Message Sent to you on ClassDojo (for Families)

Web, iOS, Android

From the Web

How to report a user 

  1. Open your messages tab
  2. Click on the messaging thread of the user you wish to report
    Screenshot 2023-06-23 at 9.39.43 AM.png
  3. In the upper right-hand corner, click on the "# people" button
    Screenshot 2023-06-23 at 11.01.44 AM.png
  4. Click on the three-dot menu next to the user's name
    Screenshot 2023-06-23 at 9.39.15 AM.png
  5. Click "Report" to report the userScreenshot 2023-06-23 at 9.39.24 AM.png
  6. Choose the reason you are reporting the user
  7. Type any additional details of why you are reporting the user and then click "Submit report"
    Screenshot 2023-06-23 at 9.40.32 AM.png

How to report a user via a specific message sent

  1. Open your messages tab
  2. Click on the messaging thread of the user you wish to report
  3. Click on the three-dot button next to the message sent
    Screenshot 2023-06-23 at 9.40.01 AM.png
  4. Click "Report" to report the message
  5. Choose the reason you are reporting the user
  6. Type any additional details of why you are reporting the user and then click "Submit report"
    Screenshot 2023-06-23 at 9.40.32 AM.png

Page_1.png

Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at hello@classdojo.com 

 

iOS 

How to report a user 

  1. Open your messages tab
  2. Tap on the messaging thread of the user you wish to reportIMG_2341.PNG
  3. Tap on the profile picture in the upper right corner 
  4. Tap on the three-dot menu next to the user's name
    IMG_2347.PNG
  5. Tap "Report" to report this user
  6. Choose the reason you are reporting the user
  7. Type any additional details of why you are reporting the user and then click "SubmitIMG_2346.PNG

How to report a user via a specific message sent

  1. Open your messages tab
  2. Tap on the messaging thread of the user you wish to report
  3. Tap and hold down the message you want to report
    IMG_2345.PNG
  4. Tap "Report" in the pop-up menu
  5. Choose the reason you are reporting the user
  6. Type any additional details of why you are reporting the user and then click "Submit"
    IMG_2346.PNG

Page_1.png

Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at hello@classdojo.com 

 

Android

How to report a user

  1. Open your messages tab
  2. Tap on the messaging thread of the user you wish to report
  3. Tap on the profile picture in the upper right corner 
    1.png
  4. Tap on the "More" three-dot button
    2.png
  5. Tap "Report" to report this user
    3.png
  6. Choose the reason you are reporting the user
    Screenshot_20230713-093215.png
  7. Type any additional details of why you are reporting the user and then click "Submit"
    6.png

How to report a user via a specific message sent

  1. Open your messages tab
  2. Tap on the messaging thread of the user you wish to report
  3. Tap and hold down the message you want to report
  4. Tap "Report" in the pop-up menu
    5.png
  5. Choose the reason you are reporting the user
    Screenshot_20230713-093215.png
  6. Type any additional details of why you are reporting the user and then click "Submit"
    6.png

Page_1.png

Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at hello@classdojo.com 

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