Blocking Another Family from Messaging you

Web, iOS, Android

From the Web

How to block a user from sending you a message on ClassDojo
Please note this feature is only available to families whose school has family-to-family messaging turned on. 

  1. Open your messages tab
  2. Click on the messaging thread of the user you wish to block. If you haven't messaged the user yet, tap "compose" and click on the person to get to the message thread.Screenshot
  3. Click on the "# people" button in the upper right corner of the thread
    Screenshot
  4. Click on the three-dot menu next to the user's name
    Screenshot
  5. Click "Block" to block this user from sending any messages to you
    Screenshot

How to unblock a user you have previously blocked from messaging you

  1. Open your messages tab
  2. Click on the messaging thread of the user you have blocked
  3. At the bottom of the thread click "Unblock."
    Screenshot
  4. Click "Unblock" in the pop-up menu
    Screenshot

Page_1.png

Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at parents@classdojo.com 

 

 

iOS 

How to block a user from sending you a message on ClassDojo
Please note this feature is only available to families whose school has family-to-family messaging turned on. 

  1. Open your messages tab
  2. Tap on the messaging thread of the user you wish to block. If you haven't messaged the user yet, tap "compose" and tap on the person to get to the message thread.IMG_2341.PNG
  3. Tap on the profile picture in the upper right corner 
  4. Tap on the three-dot menu next to the user's name
    IMG_2347.PNG
  5. Tap "Block" to block this user from sending any messages to you
    IMG_2343.PNG

How to unblock a user you have previously blocked from messaging you

  1. Open your messages tab
  2. Tap on the messaging thread of the user you have blocked
    IMG_2344.PNG
  3. At the bottom of the thread tap "Unblock."
  4. Tap "Unblock" in the pop-up menu
    Screenshot

Page_1.png

Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at parents@classdojo.com 

Android

How to block a user from sending you a message on ClassDojo
Please note this feature is only available to families whose school has family-to-family messaging turned on. 

  1. Open your messages tab
  2. Tap on the messaging thread of the user you wish to block. If you haven't messaged the user yet, tap "compose" and tap on the person to get to the message thread.IMG_2361.JPG
  3. Tap on the profile picture in the upper right corner 
  4. Tap on the three-dot menu next to the user's name
    IMG_2347.PNG
  5. Tap "Block" to block this user from sending any messages to you
    IMG_2358.JPG

How to unblock a user you have previously blocked from messaging you

  1. Open your messages tab
  2. Tap on the messaging thread of the user you have blocked
    IMG_2357.JPG
  3. At the bottom of the thread tap "Unblock."
  4. Tap "Unblock" in the pop-up menu
    IMG_2356.JPG

Page_1.png

Can't find what you're looking for? Check out our video tutorials and webinars here!

 Still have questions? Get in touch! Email us at parents@classdojo.com 

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