How to Schedule a Message

Web, iOS, Android

From the Web

1. Open your class
2. Click on the "Messages" tab, then click the blue plus sign “New message”
3. Select "All Parents" to message all connected parents, or click on a parent's name to message that parent individually.  Use the compose box at the bottom of the screen to write your message.

   (Please note: Your message will be sent to each parent individually. It will not create a group thread even if you message all parents.)

4. Click on the downward-pointing arrow next to the "Send" button
5. Choose the day and time to schedule your message 
6. Set your scheduled time and click on the blue Schedule Message button
7. Click on the blue "Schedule It Now" to schedule your message in the pop-up window.

Note: You'll now see a grey note above your compose box in the individual thread with the parent, which has your scheduled message in it. Click on the blue “Show scheduled message” text to view message information or remove the scheduled message. At this time, there is not a way to edit a scheduled message. You will need to go into each individual message thread in order to remove any scheduled messages and schedule another message by following the steps above.

 Can't find what you're looking for? Check out our video tutorials and webinars here!
 Still have questions? Get in touch! Email us at [e-mail]

iOS

1. Open your class
2. Tap the “Messages” button in the bottom right corner of the screen
3. Tap the plus sign in the upper left corner and select "Select all" to send a message to all connected parents, or tap on a student’s name to send a message to their connected parent as an individual message
   Note: To send a scheduled message to an individual parent, you will need to
   hold down the airplane icon in order to schedule the message.
4. Tap on the clock icon below the "Type a Message" line
5. Set the date and time you'd like the message to be sent and tap "Schedule message"
   
6. Write your message, select "Schedule Message" and then tap the airplane icon when you're ready to schedule your message.

Note: You'll now see a blue note above the text box that says "Show scheduled message" in individual messaging threads. Tap on this message to view or delete the message. 

 Can't find what you're looking for? Check out our video tutorials and webinars here!
 Still have questions? Get in touch! Email us at [e-mail]

Android

1. Open your class
2. Tap the “Messages” button in the bottom right corner of the screen
3. Tap "All parents" to send a message to all connected parents, or tap on a student’s name to send a message to their connected parent as a private message
4. Tap on the clock icon below the "Write a Message" line  

5. Set the date and time you'd like the message to be sent and tap "SAVE"

6. Write your message and tap the blue (send) arrow when you're ready to schedule your message

7. Select "SCHEDULE MESSAGE" to confirm

Note:  You'll now see a clock in the top right corner with a number bubble on it. This bubble tells you how many messages you have scheduled. Tap this clock to view or delete your scheduled messages.

 Can't find what you're looking for? Check out our video tutorials and webinars here!
 Still have questions? Get in touch! Email us at [e-mail]